Vol 5, No 2 (2017)
Performance appraisal for efficiency improvement
Toni Stankovski, Virna Manasieva Gerasimova
Abstract
The issues related with police performance appraisal are relatively new phenomenon, which began to attract serious attention in the early 90s of the twentieth century. In fact, the assessment is consisted of the actual results, compared with the expected/wished results. This paper aims to emphasize few main points: (i) The performance measurement is an integral part of good police management. It’s a process which helps employees to better communicate and collaborate between themselves; (ii) The performance appraisal system is a part of the continuous learning and development of every police unit which foster organizational culture and values respected by all the employees; (iii) The system for measurement of the police force efficiency follows and measures the quantity, the quality, and the outcomes of the police actions from inside within the frames of the police management which provides results, but also from outside, oriented to the community and the citizens as main targets who have to be satisfied of their police and have to trust in it; (iv) The biggest challenges for development and usage of the performance measurement system, is more the process itself and the acceptance of that process, rather than technicalities or methodological approaches; and (v) The active participation of those who rate, but also those who are rated in this process should be more seriously understood and enhanced. From the current practice of the Macedonian police units, it seems that the improvement of the evaluation system becomes one of the crucial objectives. Insufficient attention to this segment opens questions which can be analyzed both aspects: individual and team performance in every police department and level. Such questions and challenges in the end will always be connected to police force efficiency.
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Keywords
Appraisal system; Evaluation; Performance measurement; Efficiency.
Publication information
Volume 5, Issue 2
Year of Publication: 2017
ISSN: 1857 - 8721
Publisher: EDNOTERA
How to cite
Stankovski, T. and Manasieva Gerasimova, V.: Performance appraisal for efficiency improvement. Journal of Applied Economics and Business, Vol 5, No. 2, 17-26. (2017)